We understand that plans change. Our cancellation policy is designed to be fair to both our customers and our hardworking technicians who manage busy schedules.
No Charge
Cancellations or rescheduling requests made more than 24 hours prior to the start of your appointment window are free of charge.
$50.00 Partial Fee
Cancellations made within 24 hours of the appointment window incur a modest administration fee to cover routing adjustments.
Full Service Call Fee
If our technician arrives at your home and no one is available to provide access, the standard diagnostic service call fee will apply.
To cancel or reschedule, please call us directly at:
(123) 456-7890